Legal

Privacy Policy

How BridgeToConnect collects, uses, and protects your personal data.

An overview of data protection

General

The following gives a simple overview of what kind of personal information we collect, why we collect it, and how we handle your data when you visit or use our website. Personal information is any data with which you could be personally identified. Detailed information can be found in the sections below.

Data collection on our website

Who is responsible for data collection?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's legal notice.

How do we collect your data?

Some data are collected when you provide them to us — for example, data you enter in a contact form. Other data are collected automatically by our IT systems when you visit the website, such as browser and operating system information or the time you accessed the page.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that your data be corrected, blocked, or deleted. You can contact us at any time at the address given in our legal notice if you have further questions about privacy and data protection. You may also file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior using cookies and analytics tools. The analysis is usually anonymous and pseudonymized, meaning we will not be able to identify you directly from this data.

General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with statutory data protection regulations and this privacy policy.

Please note that data transmitted via the internet (e.g. via email) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website decides alone or jointly with others on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect by sending an informal email to us. Data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the affected person may file a complaint with the competent regulatory authorities.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

Encrypted payments

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection when the browser address bar shows "https://" and the lock icon is visible. Any payment details you submit via an encrypted connection cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information about your personal data that is stored, including its origin, recipient, and the purpose for which it has been processed. You also have the right to have your data corrected, blocked, or deleted. Contact us at any time using the address given in our legal notice for further questions on personal data.

Opposition to promotional emails

We expressly prohibit the use of contact data published in the context of website legal notice requirements for sending promotional and informational materials not expressly requested. We reserve the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

Data collection on our website

Cookies

Some of our web pages use cookies — small text files stored on your computer by your browser. Cookies do not harm your computer and do not contain viruses. They help make our website more user-friendly, efficient, and secure.

Most cookies we use are "session cookies" and are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. You can configure your browser to inform you about cookies and decide case-by-case whether to accept or reject them.

Cookies necessary to allow electronic communications or provide certain features you wish to use are stored pursuant to Art. 6(1)(f) of the EU GDPR. The website operator has a legitimate interest in storing cookies to ensure an optimized, error-free service.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of server request
  • IP address

These data will not be combined with data from other sources. The basis for data processing is Art. 6(1)(f) of the EU GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered in the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We process data you enter in the contact form only with your consent per Art. 6(1)(a) of the EU GDPR. You may revoke your consent at any time by sending an informal email. Data processed before we receive your request may still be legally processed.

We will retain your contact form data until you request its deletion, revoke your consent, or the purpose for its storage no longer pertains. Mandatory statutory retention periods remain unaffected.

Processing of data (customer and contract data)

We collect, process, and use personal data only insofar as it is necessary to establish or modify legal relationships with us. This is based on Art. 6(1)(b) of the EU GDPR. Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

Analytics and advertising

Matomo (formerly Piwik)

This website uses the open source web analytics service Matomo. Matomo uses cookies — text files stored on your computer to allow analysis of your use of the website. The information generated by the cookie about your use of this website is stored on our server. The IP address is anonymized before it is stored.

Matomo cookies remain on your device until you delete them. The storage of Matomo cookies is based on Art. 6(1)(f) of the EU GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

The information generated by the cookies about your use of this website will not be disclosed to third parties. You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, doing so may mean you will not be able to enjoy the full functionality of this website.

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Newsletter

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will process any data you provide only with your consent per Art. 6(1)(a) of the EU GDPR. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. Data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription, when said data will be deleted. Data we have stored for other purposes remain unaffected.